Privacy Policy and Terms and Conditions

Effective Date: January 1st, 2025

By participating in the survey, you agree to these Terms and Conditions, which also serve as our Privacy Policy. Please take a moment to read and understand both documents before proceeding. If you do not agree with any part of this agreement, please refrain from participating.

1. Introduction

These Terms and Conditions govern your participation in the survey conducted by W.H.O Association (“we,” “our,” or “us”). As part of our efforts to improve condo selection processes, we collect and use personal data and other information for various purposes including research, market analysis, and business development. This Privacy Policy outlines how your personal data will be handled and protected in accordance with Philippine laws, particularly the Data Privacy Act of 2012 (Republic Act No. 10173).

By agreeing to participate in this survey, you consent to the collection, processing, and use of your personal data as described below. These terms apply regardless of how you access or use our services, whether through a website, application, or other means.

2. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

  • Survey: The questionnaire or set of questions that you are invited to complete as part of this participation.
  • Data: All information collected during your participation, including personal, non-personal, and sensitive data.
  • Personal Data: Any information that can be used to identify you as an individual, including but not limited to your name, contact details, and any responses that may identify you directly or indirectly.
  • Third Parties: Organizations or individuals who are not affiliated with W.H.O Association but may receive your data for research, analysis, marketing, and business development.
  • Processing: The actions taken with your data, including collection, use, storage, disclosure, and destruction.

3. Eligibility Criteria

To participate in the Survey, you must meet the following eligibility criteria:

  • You must be at least 18 years of age or the legal age of majority in your jurisdiction.
  • You must have the legal capacity to provide consent and participate in this Survey.
  • You must not be an employee, contractor, or affiliate of W.H.O Association or any of its subsidiaries, affiliates, or partners.
  • You must be willing to voluntarily provide personal and non-personal data to participate in the Survey.

By completing the Survey, you confirm that you meet these eligibility requirements.

4. Data Collection and Consent

When you participate in the Survey, we will collect the following types of data:

  • Personal Identifying Information: Your name, email address, phone number, and other details that may directly identify you.
  • Survey Responses: Answers to the questions posed in the Survey, including opinions, preferences, feedback, and other relevant data.
  • Demographic Data: Non-personally identifiable information such as age, gender, occupation, location, and other characteristics used for analysis purposes.
  • Technical Data: Information such as IP address, browser type, device information, and other details related to how you interact with the Survey.

By participating in the Survey, you voluntarily consent to the collection and processing of this data for the purposes described in these Terms. You acknowledge that you are providing this data freely, and you understand how it will be used.

5. Use of Data

The information we collect through the Survey will be used for the following purposes:

  • Research and Analysis: To analyze the data collected for insights that will help improve W.H.O Association‘s services, products, and offerings, as well as the quality of condo projects.
  • Marketing and Advertising: To send you relevant promotional materials, newsletters, and advertisements about our products, services, and updates, as well as to create targeted campaigns based on your preferences and responses.
  • Market Research and Business Development: To share insights with real estate developers, HOA members, and other third parties who may benefit from the analysis of the data collected.
  • Data Sharing: We may share, sell, or disclose your data to third parties for purposes such as research, targeted marketing, advertising, and collaboration with partners and affiliates. You explicitly consent to the sharing of your data as described in this section.

If you do not wish for your data to be shared, sold, or used for marketing purposes, you have the right to withdraw consent as described later in this document.

6. Data Retention and Security

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

  • Data Security: W.H.O Association takes reasonable security precautions, including encryption and secure server protocols, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  • Data Breach Notification: In the event of a data breach, we will comply with the Data Privacy Act of 2012 by notifying the National Privacy Commission and affected individuals, if necessary, in accordance with applicable law.

7. Your Rights Regarding Your Data

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you, including a copy of the data in a structured, commonly used, and machine-readable format.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure/Blocking: You may request the deletion or blocking of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw consent.
  • Right to Object: You have the right to object to the processing of your personal data, particularly for marketing purposes.
  • Right to Data Portability: You may request that we transfer your personal data to another organization or entity in a structured and commonly used format.
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time. However, such withdrawal will not affect the lawfulness of processing based on consent prior to withdrawal.

To exercise any of these rights, please contact us at +63 976-335-1332 or via email at support@whoassociation.org.

8. Non-Confidentiality of Data

By participating in the Survey, you acknowledge that any data you provide, including personal identifying information, will not be treated as confidential. This data may be shared with third parties for marketing, research, or business development purposes. We do not assume responsibility for the actions of third parties who receive or use your data.

9. Limitations of Liability

To the fullest extent permitted by applicable law, W.H.O Association will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your participation in the Survey, including any issues resulting from the misuse of your personal data by third parties.

We do not guarantee the accuracy, completeness, or reliability of the data provided by third parties, and we are not responsible for any actions or decisions taken by third parties who access your data.

10. Third-Party Links and Services

The Survey may contain links to third-party websites, services, or applications. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content, privacy policies, or practices of these third-party sites.

11. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to improve your experience with the Survey and to collect data about your usage patterns. These technologies help us understand how participants engage with the survey and assist in optimizing the overall user experience. By participating, you consent to the use of these technologies as described in our Privacy Policy.

If you do not wish to have cookies placed on your device, you may disable them in your browser settings. However, doing so may affect your ability to fully interact with certain features of the Survey.

12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any updates will be posted on this page with an updated effective date. Your continued participation in the Survey after any changes to the Terms indicates your acceptance of the updated Terms. We recommend reviewing this document periodically to stay informed of any updates.

13. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines, including the Data Privacy Act of 2012. Any disputes arising from these Terms shall be resolved through mediation or arbitration in the Philippines.

14. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions or Privacy Policy, or if you wish to exercise your data rights, please contact us at:

W.H.O Association
Metro Manila, Philippines
Phone: +63 976-335-1332
Email: support@whoassociation.org

By participating in the Survey, you acknowledge that you have read, understood, and agreed to these Terms and Conditions and Privacy Policy. If you do not agree with any part of this agreement, please refrain from participating in the Survey.